PC Network Pros Services

Total IT Management, Managed Services Provider

PC Network Pros offers a full range of managed IT services. You can be there for you when it gets just a little more than you can handle or we can do it all for you. Whatever fits your needs. Start by outsourcing what makes the most sense for your organization and then grow with us as your needs grow. For many organizations, we host and manage their entire IT infrastructure. We can be your Total IT Management.

Messages from Windows that do not make sense

Is your Anti-Virus Software disabled or inactive

System Random reboots while working on your PC

Computer very slow when performing common tasks or degrading performance as time goes on

Unable to access or redirection to other websites when working

Very slow Internet access while browsing

Pop up windows telling you to pay money to fix your PC or trying to sell you software or services

Documents and Pictures are missing

Many people are looking for virus/trojan cleaning software on the Internet and they are constantly getting taken advantage of by paying high fees to end up with completely fake software that does not clean your PC and remove your virus or trojan. Don’t waste your time or money on software that may not work. PC network Pros will assign a technician to assessing your situation and find the virus infection on your computer. We will make sure that we remove the virus on your PC or Mac. If for some reason we are unsuccessful in removing the virus the first time, there is no cost to you for any additional service needed until the issue is resolved. We guarantee that the same virus will not return after we are done.

We monitor, maintain and support your workstations. 24/7. Managed IT Services include 3 separate services that can be built up over time to give your PCs and laptops complete support.

MONITORING	MAINTENANCE	SUPPORT
24/7 health check Proactively pinpoint IT problems Keep things running smoothly	Automatic patching & updates Optimizes computer performance Work smarter, not harder	Monitoring & maintenance solutions Help desk services Increase uptime

Many customers start with monitoring and then, once we have worked in partnership to build up an understanding of current IT infrastructure, they move on to the full support package so we can provide improvements to performance.

Healthy workstations?

How would your business survive with no access to PCs or laptops? If your system went down, what would the impact be on your business?

Managed Workstations helps give your IT an MOT and continuous service health check through the following:

Building a clear picture of each workstation
Producing reports on issues
Highlighting potential risks
Updating and upgrading software
Enhancing performance
Reducing downtime
Providing on-going support

This all helps you to concentrate on growing your business and increasing your profits.

What does it cover?

Backup
Anti-Virus
Disk Space
Networking
External Websites

Security
Email System
Hardware
Performance

Managed IT Services provides true flexibility so you pay only for the support you need with the ability to add on services over time.

Service	What it Does	Benefits
Monitoring	Checks status of your workstations 24/7 Builds up a clear picture of each workstation Provides daily reports Automatic health check Work undertaken remotely	Identifies issues early on Helps work out where improvements can be made No drain on in-house resources
Maintenance	Provides performance, security, patching and more to keep your systems in top condition.	Improves performance Helps you work smarter and faster Cost effective solution per workstation
Support	Extension to monitoring and maintenance. Provides “All you can eat” tech support Ideal for businesses needing 24×7 service	Value for money Less downtime IT issues resolved quickly More efficient use of resources. Flat rate unlimited Tech Support

How does it work?

Set up is quick and easy. We’ll happily come in and give you a demo, or you can even opt for a free trial to see how it all works. Just give our team a call and they will talk through with you how it works. They can either come in to your offices or set it up remotely

Server Repair & Maintenance
Our Microsoft Certified techs can secure & repair your servers today. We offer affordable maintenance plans to keep your server in optimal condition with free offsite backup.

Networks & Wireless
Our Certified technicians can repair, improve, and secure your network. We offer a full line of networking services for your business.

Computer and Server Repair
Get your computer and servers repaired from a factory certified technician within 48 hours. We eliminate viruses, adware and make your systems run like new again.

Hourly Rate IT Services
Get instant remote or onsite help on demand, by the hour. Pay only for what you need.

Monthly Managed IT Services
We are what you are looking for in a outsourced IT department. Our technicians take your service calls and offer remote desktop service to handle a wide array of request. unlimited support on a monthly basis.

Data Backup & Recovery
Don't lose your important data! We offer data backup and recovery, cloud based service replication and encryption services. For small business backup or enterprise business, we have Top notch data solutions.

Website Design, Hosting, Email & SEO
We can design and maintain your website, get it online for you and take care of your email needs. There is no middle man. We will do all the work for you and we offer search engine optimization to get you noticed. It's a winning combination for your growing business. We will help you win online business!